Corporate Social Responsibility(CSR)


CSR is the positive action taken by organisations to contribute to the wider community within which they operate. It implies the adoption of more sustainable practices both socially and environmentally as well as in economic terms, whilst at the same time balancing the business interests of the organisation. Parker & Highland Joinery Ltd  actively supports CSR initiatives in the workplace and local community, using our Community Social Responsibility Policy as guidelines for all our activities. The full text of our Policy is published below, and may also be viewed or downloaded via this document (pdf file).



Our Corporate Social Responsibility Policy


Our principles:
We recognise that we must integrate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, suppliers, the community and the environment.

  • We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

  • We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfill the requirements outlined within this policy.

  • We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.

  • The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realize our responsibilities. The responsibility for our performance to this policy rests with all employees throughout the company.

Our partnership focus:

  • We shall strive to improve our environmental performance through implementation of our Sustainable Development and Environmental policies

  • We shall ensure a high level of business performance while minimizing and effectively managing risk

  • Through effective partnerships, we shall continue our initiatives on waste efficiency, education and environmental improvement within the community

  • We shall encourage dialogue with local communities for mutual benefit

  • We will register and resolve customer complaints in accordance with our published standards of service

  • We shall operate an equal opportunities policy for all present and potential future employees

  • We will offer our employees clear and fair terms of employment and provide resources to enable their continual development

  • We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment

  • We shall provide, and strive to maintain, a clean, healthy and safe working environment

  • We shall uphold the values of honesty, partnership and fairness in our relationships with stakeholders

  • Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship

  • We will operate in a way that safeguards against unfair business practices

  • We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit

  • Where possible we will strive to purchase through sustainable sources using reputable timber suppliers


We work with:

  • Local Primary and High Schools giving talks and information

  • Local Schools donating left over timber for projects

  • Local young people as apprentices and train them through to Level 3 NVQ Advanced Stage

  • The Wood Recycling Project – collecting waste timber

  • Local High Schools offering work placements